Contact MGIC

Corporate Call Center

Phone: 1.800.558.9900

Fax: 1.888.601.4440

Street Address: 270 E. Kilbourn Ave., Milwaukee, WI 53202

Mailing Address: P.O. Box 488, Milwaukee, WI 53201

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Customer Service

E-mail: customer_service@mgic.com

Phone: 1.800.424.6442

Fax: 1.800.345.3291

Hours: 7 a.m.-7 p.m. CT, Monday through Friday

Street Address: 270 E. Kilbourn Ave., Milwaukee, WI 53202

Mailing Address: P.O. Box 488 Milwaukee, WI 53201

Contact MGIC’s Customer Service department regarding:

  • Accommodations/exceptions
  • Disclosure issues
  • Education/information
  • Master Policy issuance & maintenance
  • Sales and underwriting support
  • Default servicing/claim servicing support
  • Website programs support
  • MGIC’s Corporate Call Center

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Default Servicing/Claims

Contact MGIC’s Customer Service Department for default servicing and claims-related questions.

  • E-mail: customer_service@mgic.com
  • Phone: 1.800.424.6442
  • Fax: 1.800.345.3291
  • Mailing address:
    270 E. Kilbourn Avenue, Milwaukee, WI 53202 or
    P.O. Box 525, Milwaukee, WI 53201

Contact an MGIC Servicing Relationship Manager for assistance in improving your default servicing processes and to learn more about all of the MGIC submission options available for default and claims management. To find out who your SRM is, contact MGIC Customer Service, 1.800.424.6442 or customer_service@mgic.com.

  MGIC Servicing Relationship Manager
Kristy Gudobba Kristy Gudobba
1.800.347.6244, ext. 7065
kristy_gudobba@mgic.com
Dean Movroydis Dean Movroydis
1.800.533.0056, ext. 7856
dean_movroydis@mgic.com
Frank Traficante Frank Traficante
1.800.347.6244, ext. 7203
frank_traficante@mgic.com

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E-mail a question or comment

Question or Comment for MGIC

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Investor Relations/Public Relations

Investor Contact

Michael Zimmerman
mike_zimmerman@mgic.com
1.800.558.9900, ext. 6596

Public Relations/Media Contact

Katie Monfre
katie_monfre@mgic.com
1.800.558.9900, ext. 2650

MI Servicing Support

Premium Reconciliation

  • Certification of Loans
  • Deposit and application of all premiums
  • Deposit of all non MI-related funds
  • Servicing transfers
  • Loan number updates
  • Lender audits
  • Second mortgage billing

Phone: 1.800.558.9900

Fax: 1.800.771.6442

E-mail: policy_info@mgic.com

Suspense

  • Apply/refund suspended premiums
  • Research premium payments
  • Reissue premium refund checks
  • Reinstatements
  • Effective Date changes
  • Generate Loans Not Current Report/Lender Level
  • Process loan modifications and bill applicable premiums

Phone: 1.800.558.9900

Fax: 1.888.818.0241

E-mail: suspense_premium_inquiry@mgic.com
loanmodrequests@mgic.com (loan mods only)

Cancellations

  • Process cancellation of insurance requests
  • Provide refund/premium due calculations
  • Research cancellation discrepancies/inquiries
  • Reissue cancellation refund checks
  • Generate Cancellation Activity Report/Lender Level

Phone: 1.800.558.9900

Fax: 1.888.818.0241

E-mail: cancel_requests@mgic.com

Policy Services

  • FHLB policies
  • Structured deals
  • Fannie & Freddie products
  • Agency products

Phone: 1.800.558.9900

Fax: 1.888.818.0241

E-mail: agencies@mgic.com
fhlb@mgic.com
fhlmc@mgic.com
fnma@mgic.com

Contract Services - Billing

  • Prepare billings
  • Collection monitoring and reporting
  • Respond to customer calls (clarifications, adjustments, contact name and address changes)
  • Create and send electronic invoice files

Phone: 1.800.558.9900

Fax: 1.888.818.0241

E-mail: contract_services@mgic.com

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Real Estate Operations (REO/Valuations)

Attention Real Estate Agents: MGIC is not accepting applications from new agents at this time.

Attention Real Estate Appraisers: MGIC does not use appraisals in their internal operations; therefore, we are unable to accept any applications from appraisers.

Attention Servicers/Insureds: MGIC is no longer accepting new valuation requests from external customers with the exception of those ordering second opinions on Supplemental Coverage (Pool or Second-Layer Coverage). Refer to the Default Servicing Guide.

Website: www.mgic.com/rev

Street Address: MGIC REO Department, 270 E. Kilbourn Ave., Milwaukee,WI 53202

E-mail: REVSalesSupport@mgic.com

Phone: 1.800.555.7757

Fax: 1.800.851.4181

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Sales and Underwriting Directory

Select a state to find your local account manager (see below for results).

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Secondary Market Services Support

Locate your Capital Markets Manager

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Sign up for e-mail alerts

If you have not been receiving MGIC bulletins, which announce changes to our underwriting guidelines, rates and default servicing/claims policies, please sign up below. You may need to 'allow' or 'unblock' the following e-mail addresses to prevent MGIC bulletins from being caught in your spam filter:

  • UW_Info@mgic.com
  • Default_Servicing@mgic.com
Send me MGIC rate/guideline updates

 

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Please send me (check all that apply):
Underwriting updates
Regulatory/rate updates
Servicing/default updates

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Underwriting Support

For underwriting questions, please contact the underwriting office closest to you.

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