Claim Filing
Required Documentation
Providing all required documentation with the claim will expedite processing of your claim.
MGIC requires the following documentation in order to process your claim:
- a copy of the entire pay history, including at least the last 12 payments made by the borrower;
- a chronological, comprehensive list of your efforts and the events pertaining to:
- collection,
- foreclosure,
- loss mitigation,
- bankruptcy,
- any other legal activities AND
- if the state time frame is exceeded, a list of events from the date of default to claim filing date to explain the reason for the delay;
- a copy of your collection and loss mitigation systems’ notes;
- evidence of acquisition of title;
- if a third-party outbid, a copy of the third-party check;
- a copy of the complete loan origination package and closing documents; AND
- any other documentation requested by MGIC.
Guidelines and Documentation Requirements
See Section 5 of MGIC’s Default Servicing Guide.
Submission
- Submit required claim documentation via Secure File Transfer; select Claims Document Request as File Recipient.
- If you receive a document request from MGIC, upload the requested documents through MGIC/Link‘s Claim Doc Requests feature.
Support
Check claim status via MGIC/Link Servicing.
Contact MGIC Customer Service, customer_service@mgic.com or
1.800.424.6442.
View our tutorial, File a Claim through MGIC/Link.
See How to Get a Jump Start on the Claim Submission Process.