Communication skills training
The #1 barrier to organizational effectiveness is poor communication. Give your staff the skills to break through communication gaps and build better relationships with customers and team members.
Write It Right
Studies show the average office worker sends 124 emails each day! Since your emails are a reflection on you and your organization, it’s important that your emails make a good impression. In this interactive workshop, we’ll share writing techniques and ways for you to set the right tone, convey bad news and influence behavior.
Who should attend:
Anyone who writes emails
Learning objectives:
- Get your email recipients to read your message
- Organize your message and be concise
- Get a response/action
- Proofread your email
- Make a positive impression
Approx. length:
Classroom – 90 minutes
Virtual – 60 minutes
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