Specialized training team
Meet our trainers
As a valued customer, you can take advantage of one of our most powerful resources: expert trainers who help build your team’s skillsets and grow your business. Get to know the pros delivering essential industry knowledge in the areas of technical training, communication skills and customer experience. To leverage the power of this training, contact your MGIC account representative.
Jeff Platfoot
Leading MGIC’s training team for over 20 years, Jeff Platfoot has over 35 years of experience in the mortgage industry, including in positions in sales/origination, underwriting and underwriting management. Much of his focus today is on delivering MGIC’s best-in-class specialized training curriculum, teaching the key skills, techniques and best practices needed to build your team’s confidence within essential areas of industry knowledge.
Jeff is passionate about helping mortgage professionals to compete in today’s fast-paced lending environment. He loves to help customers develop a depth of understanding on a wide range of topics, including origination, loan products, industry updates and processing.
Sandra Sweeney
Sandra Sweeney, senior customer trainer and training program developer for MGIC, has a mortgage industry career that spans over four decades. Her previous experience in loan origination, underwriting and management has given her a deep understanding of and appreciation for various industry roles.
In her current role, Sandra oversees the design of many MGIC training resources, including the self-employed borrower income series, the Magic Minutes training series, and income calculation tools. In developing and facilitating training, she aims to break down complex concepts into easily digestible knowledge and help mortgage professionals build the skills to become trusted advisors for their borrowers.
Sandra lives at Smith Mountain Lake, Virginia, where she enjoys volunteering for various organizations, boating, and enjoying water sports with her family.