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How to educate your way to a full pipeline – Episode 39

Heather Bowman, Manager – Finally Home!® Education & Housing Counseling; Tay Toliver, Director – Community Advancement at Thrive Mortgage; Dustin Owen, The Loan Officer Podcast

How can you ensure your mortgage pipeline remains full in today's unpredictable market? Listen as MGIC's Stephanie Budnik moderates an insightful discussion with mortgage experts Heather Bowman, Tay Toliver and Dustin Owen about their innovative strategies for educating potential borrowers. From first-time homebuyer programs to leveraging community events, our panelists offer a wealth of knowledge on reaching and informing a broader audience, ensuring that both lenders and consumers are well-prepared for the homebuying journey. Panelists discuss strategies to:

  • Dispel myths and misconceptions
  • Meet borrowers where they are on social media
  • Leverage storytelling and relatability
  • Develop comprehensive borrower plans
  • Offer ongoing support and accountability
  • Leverage technology without losing the personal touch

The opinions and insights expressed in this Q&A are solely those of its interviewee and do not necessarily represent the views of either Mortgage Guaranty Insurance Corporation or any of its parent, affiliates, or subsidiaries (collectively, “MGIC”). Neither MGIC nor any of its officers, directors, employees or agents makes any representations or warranties of any kind regarding the soundness, reliability, accuracy or completeness of any opinion, insight, recommendation, data, or other information contained in this blog, or its suitability for any intended purpose.

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Stephanie Budnik

Stephanie Budnik, AMP – MGIC Senior Marketing Program Manager

Stephanie Budnik, AMP, is a senior marketing program manager at MGIC, where she brings together more than 15 years of sales experience and 20 years in training to deliver impactful, customer-centric strategies. Known for her dynamic approach and authentic communication style, Stephanie bridges the gap between customer insights and business goals – empowering lenders and teams to think strategically and act with purpose.

A proud University of Wisconsin–Whitewater alumna and Accredited Mortgage Professional through the MBA, Stephanie’s expertise spans marketing strategy, education, and leadership development. Her contributions earned her recognition as a finalist for the Woman in the Housing Industry – Rising Star Award in 2023 and induction into Who’s Who in America in 2024.

When she’s not helping others connect ideas to outcomes, Stephanie enjoys family adventures with her husband, Andrew, their 3 children – Owen, Olivia, and Elena – and their dog, Hank.