Full-Service Servicing!

We provide our customers with something unique in the industry – dedicated Servicing Relationship Managers (SRMs) who are committed to making sure you have a superior customer experience.

Your SRM serves as your Claims and MI Servicing single point of contact, and is ready to help you with your servicing related needs, including:

  • MGIC's Loan Servicing Guide
  • Navigating our Servicing tools
  • Training
  • Website navigation
  • Default and Claim filing processes

Meet your Servicing Relationship Managers

Let your SRM team help you! We partner with you to conduct focused training regarding our website and tools, discuss opportunities for improving efficiencies and ensure all your MI Servicing questions are addressed in a timely manner.
doug ramthun

Doug Ramthun, Servicing Relationship Manager

1-800-558-9900, ext. 6914
janet young

Janet Young, Servicing Relationship Manager

1-800-558-9900, ext. 6640

Customers say our SRMs make a difference

"You have no clue how grateful I am that you took the time to explain and answer all of my questions."

"MGIC is the only company that contacts me to ask if I have questions or need help."

"Thank you for taking the time to call and walk me through a few topics I had questions on, and for providing additional information. Very impressed!"

"Love the single point of contact!"

All you need to do is ask

We're always available to answer your questions about any servicing-related topic. Please let us know how we can help you.

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    Claim tutorials

    Play our recorded tutorial presentations at your convenience.

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    Loan servicing tools

    Our loan servicing tools make servicing your MGIC-insured loans even easier.

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    MGIC Servicing Guide

    The information you need to service your MI-insured loans, including guidelines, requirements, and submission options.

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