We provide our customers with something unique in the industry – dedicated Servicing Resource Managers (SRMs) who are committed to making sure you have a superior customer experience.
Your SRM serves as your Claims and MI Servicing single point of contact, and is ready to help you with your servicing related needs, including:
- MGIC's Loan Servicing Guide
- Navigating our Servicing tools
- Website navigation
- Default and Claim filing processes
Meet your Servicing Resource ManagersLet your SRM team help you! We partner with you to conduct focused training regarding our website and tools, discuss opportunities for improving efficiencies and ensure all your MI Servicing questions are addressed in a timely manner.
Customers say our SRMs make a difference"You have no clue how grateful I am that you took the time to explain and answer all of my questions."
"MGIC is the only company that contacts me to ask if I have questions or need help."
"Thank you for taking the time to call and walk me through a few topics I had questions on, and for providing additional information. Very impressed!"
"Love the single point of contact!"
All you need to do is ask
We're always available to answer your questions about any servicing-related topic. Please let us know how we can help you.